Although I may make light of these difficult times, I take them very seriously.

For information on what I’ve run out of and when it will be re-stocked please scroll down.

I’d like to explain how I am dealing with it here to protect you – my customers, myself, the delivery fine people that deliver my stock and your CoolBoards, and CoolBoard as a business.

If you have any questions please get in contact.

What I am doing

Keeping informed

I have done a considerable amount of research and I am keeping abreast with the latest information.  I will continue to follow government guidelines and will continue to go above and beyond.  So far I have been ahead of the government by quite some margin.

Keeping the warehouse a safe-zone for CoolBoard stock

I am the only person that has access to the CoolBoard workshop and warehouse.  I am washing my hands very often and am using gloves.  All deliveries coming in are being placed in a safe area for 4 days before being touched.  This should make it impossible for the virus to come in on a delivery, either by driver or package or contents.

I have been doing this for the last 3 weeks and will continue to do so.

How your order may be delayed

So far all the couriers I use have said deliveries will continue.  I will keep updated on this.

If everything I need to pack your order is already safe in the warehouse it can go out same day.  If not your order will be delayed.  Please understand that I am doing this for the good of all, the less this thing is spread the better, for everybody, and I will get you order out asap.

If you want to order a Ball as an accessory please see below…

What you can do

If you have any concerns about your CoolBoard delivery I would suggest you do the same – take it in with gloves and/or wash your hands immediately afterwards.  Put your new CoolBoard somewhere safe for 4 days.  After that you know it is 100% safe.  This might be an overreaction, it might not be, I have always been a belt and britches man!

Balls!!!

For an annoying multitude of reasons, one decision I have had to make is to temporarily stop selling Balls on their own.  This situation will hopefully change over the next few weeks, but at this point I just don’t know, so I’m playing it safe for now.

I am still taking orders for Balls, and as soon as its practical to do so I will get them out the door.  I will be sending them out on a first come first serve basis.

Let there be light…

Hopefully with luck and preparation we will get through this with smiles on our faces :-)  I’m quite tied up unexpectedly building more CoolBoards while trying to get more supplies in – CoolBoard, rightly so, seems a popular choice for isolation!!  I’m looking forwards to spending some time making some more CoolBoard videos and getting more social media conversations going – so please join the party… show us your moves, get creative, make a video, take a photo, sign-up to the CoolBoard Facebook page, subscribe to our YouTube channel, be entertained, and join in if you fancy – the more the merrier!!!  Instagram is coming….

One thing is for sure… whether you’ve had your skiing trip cut short, can’t get to the beach, want some excitement in your own home, want to come out the other side with a core of rock, want to get rid of the last niggles from that injury… you’re in the right place! Happy CoolBoarding y’all.

Peace n love to all – Nic xx

 

STOCKS

Not just toilet paper!  Quite rightly many people have chosen a CoolBoard to keep them happy, entertained and fit while stuck at home.  CoolBoard is highly specialised and made in small numbers, a lot of my year is based around stocking up for my busy period of Christmas and the New Year.  There was not enough time to plan for this.

I do have good stocks of some product, but I am out of others, waiting for more to come in.

Since we saw the situation I have spent a lot of time doing all I can to get stocks in.  This is an ongoing concern and I’ll do everything I can to keep the orders flowing out as quickly as possible.  I attempted to add stock control to the website, but due to the way the products and options are organised it was not suitable without rebuilding the whole catalog.  So please check the list below for current status.  I am taking back orders and I will deliver them on a first come first served basis.

What is NOT in stock:

Medium size Standard Speed Balls

Large size Quickness Balls

30cm Discs.

Predicted re-stocking dates:

Currently all products will hopefully be back in stock early next week 30/03/2020, but the situation is fluid.  I’m in contact with most of my suppliers on a daily basis and will keep this page updated.

I am exceedingly sorry that some of you will have to wait – I am doing everything I can to speed this along safely.

Many thanks for your understanding.